SPOT Hosted - Network Service Degradation

Incident Report for Xplor Spot

Resolved

This incident has been resolved.

Posted Mar 06, 2026 - 13:48 MST

Update

We are continuing to monitor for any further issues.

Posted Mar 06, 2026 - 12:48 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 06, 2026 - 12:24 MST

Update

We are continuing to investigate this issue.

Posted Mar 06, 2026 - 11:52 MST

Update

We are continuing to investigate this issue.

Posted Mar 06, 2026 - 11:14 MST

Investigating

We are investigating additional disruptions to service.

Posted Mar 06, 2026 - 10:21 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 06, 2026 - 10:10 MST

Investigating

We are currently investigating network connectivity service degradation related to our hosted environment.

Posted Mar 06, 2026 - 09:13 MST

This incident affected: SPOT Hosting Services (SPOT Application Servers, Web Service, SPOT Database Servers, Automated Conveyor Service, Kiosk Service, CustomerConnect - Web Service, CustomerConnect - Mobile Service, Dashboard Service, ProductionTrac Service, DeliveryConnect - Mobile Service, Print Service, Network Infrastructure).