All Systems Operational

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Check to see the status of SPOT and some of the other dependent services

SPOT Hosting Services Operational
90 days ago
99.99 % uptime
Today
SPOT Application Servers Operational
90 days ago
99.99 % uptime
Today
Web Service Operational
90 days ago
100.0 % uptime
Today
SPOT Database Servers Operational
90 days ago
100.0 % uptime
Today
Hosted Mail Service Operational
90 days ago
100.0 % uptime
Today
Automated Conveyor Service Operational
90 days ago
100.0 % uptime
Today
Kiosk Service Operational
90 days ago
100.0 % uptime
Today
CustomerConnect - Web Service Operational
90 days ago
100.0 % uptime
Today
CustomerConnect - Mobile Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
100.0 % uptime
Today
ProductionTrac Service Operational
90 days ago
100.0 % uptime
Today
RouteTrac - Mobile Service Operational
90 days ago
100.0 % uptime
Today
Print Service Operational
90 days ago
100.0 % uptime
Today
SPOT Third Party Dependent Services Operational
90 days ago
100.0 % uptime
Today
mailgun SMTP Operational
90 days ago
100.0 % uptime
Today
mailgun Outbound Delivery Operational
90 days ago
100.0 % uptime
Today
Twilio MMS Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Shortcode Operational
90 days ago
100.0 % uptime
Today
SPOT Business Services Operational
90 days ago
100.0 % uptime
Today
Corporate Support / Sales Email System Operational
90 days ago
100.0 % uptime
Today
Corporate Support / Sales Phone System Operational
90 days ago
100.0 % uptime
Today
Salesforce NA85 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 22, 2019

No incidents reported today.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019
Postmortem - Read details
Oct 8, 07:43 MDT
Resolved - As of 6:26am MDT this morning, all SPOT hosted services are online and operational. The outage, which prevented users from logging in and creating new SPOT sessions, was initially reported by customers at approximately 5:15am MDT. After investigating, the cause was identified as a Citrix back-end services issue in our environment. The issue was resolved after using our high availability infrastructure to bring these services online on another server.
Oct 8, 07:43 MDT
Update - We are continuing to monitor for any further issues.
Oct 8, 07:14 MDT
Monitoring - A fix has been implemented and we are monitoring the results for any further issues.
Oct 8, 06:26 MDT
Update - We are continuing to investigate this issue.
Oct 8, 05:30 MDT
Investigating - We are currently investigating an issue where users are able to log in to SPOT
Oct 8, 05:15 MDT