SPOT API Outage

Incident Report for Xplor Spot

Resolved

Services are online and stable.

Posted Jul 16, 2020 - 09:39 MDT

Update

We have identified a performance issue with SPOT API components and we have mitigated the issues at present. All services should be online at this time.

Posted Jul 16, 2020 - 06:46 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2020 - 06:45 MDT

Update

We are continuing to investigate this issue.

Posted Jul 16, 2020 - 06:26 MDT

Investigating

SPOT Web Services is currently experiencing intermittent issues. We are investigating the issue.

Posted Jul 16, 2020 - 06:16 MDT

This incident affected: SPOT Hosting Services (Web Service, CustomerConnect - Web Service, CustomerConnect - Mobile Service, DeliveryConnect - Mobile Service).