SPOT Hosted - Database Service Degradation

Incident Report for Xplor Spot

Resolved

This incident has been resolved.

Posted Nov 06, 2025 - 10:46 MST

Monitoring

A fix has been implemented and we are monitoring the results. We recommend restarting SPOT if you continue to encounter issues launching the application.

Posted Nov 06, 2025 - 07:37 MST

Update

While we work to implement a fix, we recommend restarting SPOT if you continue to encounter issues launching the application.

Posted Nov 06, 2025 - 07:17 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 06, 2025 - 06:43 MST

Investigating

We are currently investigating service degradation related to our hosted environment database servers.

Posted Nov 06, 2025 - 04:30 MST

This incident affected: SPOT Hosting Services (SPOT Application Servers, SPOT Database Servers, Connect).