SPOT Hosted - Database Service Degradation

Incident Report for Xplor Spot

Resolved

This incident has been resolved.

Posted Jan 13, 2024 - 09:30 MST

Monitoring

We will continue to monitor system performance.

Posted Jan 12, 2024 - 22:40 MST

Investigating

We are currently investigating Spot performance degradation. Users may experience intermittent slowness across different Spot services.

Posted Jan 12, 2024 - 11:35 MST

This incident affected: SPOT Hosting Services (SPOT Application Servers, SPOT Database Servers, Connect, CustomerConnect - Web Service, CustomerConnect - Mobile Service).